Shipping policy
At GoldenBriidge, we are committed to delivering your order as quickly and safely as possible. Please review our Shipping Policy for information about processing times, shipping methods, delivery estimates, and other important details.
Order Processing
Orders are processed within 1–3 business days after payment has been successfully received.
Orders are processed Monday through Friday, excluding weekends and public holidays.
During peak shopping seasons or promotional events, processing times may be slightly longer.
Once your order has been shipped, you will receive a confirmation email with tracking information, if available.
Shipping Times
We currently ship only within the United States.
Estimated delivery times are:
- Free Shipping: 2–7 business days.
- Standard Shipping: 1–2 business days.
Delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
From time to time, GoldenBriidge may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.
Please allow up to 48 hours for tracking information to become active.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
GoldenBriidge is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete shipping addresses provided by the customer.
If you notice an error in your shipping information, please contact us immediately. We will do our best to update your order before it is shipped.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost in transit, please contact us.
We will work with the shipping carrier to investigate the issue and assist in resolving it as quickly as possible.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery.
Please include:
- Your order number.
- Photos of the damaged item(s).
- Photos of the shipping packaging.
We will review your claim and arrange a replacement or refund where appropriate.
Delivery Delays
GoldenBriidge is not responsible for delays caused by:
- Severe weather conditions.
- Shipping carrier disruptions.
- Public holidays.
- Natural disasters.
- Other events beyond our reasonable control.
We appreciate your patience should any unexpected delays occur.
Contact Us
If you have any questions regarding our Shipping Policy, please contact us:
GoldenBriidge
Business Name: GOLDEN BRIDGE LLC
Name: Loida Villaraza Relayo
Home Address: 271 W. Short St Ste 410 #2773,Lexington, KY 40507,United States
Business Address: 271 W. Short St Ste 410 #2773, Lexington, Kentucky 40507, USA
Phone: +1 859-449-3503
Email: contact@goldenbriidge.com